Help Center

Account & Billing

Explore accepted payment options, pricing breakdowns, and resolving payment issues.

How do I upgrade to Pro?

Go to Settings > Upgrade to Pro. Select the Pro plan and complete your payment. Your premium features will activate immediately.

Can I cancel my subscription?

Yes, you can cancel anytime from Settings > Manage Subscription. You'll retain Pro features until the end of your current billing period, then automatically switch to Basic.

What payment methods are accepted?

We accept Apple‑supported payment methods, including Apple Pay, Apple Account balance, Apple Card, Apple Cash, and most major credit and debit cards.

Will I get a refund if I cancel?

No. We do not offer refunds. Cancelling stops future billing, but you will maintain access to your Pro features until the end of your current billing period.

What happens to my data if I delete my account?

All your profile information, messages, and account data will be permanently deleted after 30 days. You may reactivate your account at any time within this 30‑day period. Deletion is permanent once this period ends and cannot be undone.

How do I reactivate my account?

To reactivate your account, log back in and reactivate it within 30 days. If you do not reactivate within 30 days, your account will be permanently deleted.

Do I get charged immediately when upgrading to Pro?

Yes, you’re charged immediately upon upgrading. Pro features activate instantly. If you cancel your subscription, you’ll maintain access to Pro features until the end of your current billing period.

Can I switch from monthly to yearly billing?

Yes! Yearly billing saves you 30%. Go to Settings > Manage Membership > Current Plan > Modify Billing. Choose either Monthly or Yearly. On your next billing date, you’ll be charged for the option you selected, and your new subscription period will begin.

What happens if my payment fails?

If your payment fails, your subscription will not renew. Your account will revert to Basic, and Pro features will be removed on your billing date. We’ll notify you in your Billing History so you can update your payment method and restore your membership.

How do I update my payment method?

Go to Settings > Manage Subscription > Current Plan > Payment Method. Add a new card or update your existing one. Changes will take effect on your next billing cycle.

Can I get a receipt for my subscription?

Yes! Receipts are automatically emailed after each payment. You can also download past receipts from Settings > Subscription > Billing History.

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