Help Center
Privacy & Safety
Review guidelines for staying safe during your connections and protecting your privacy.
How is my data protected?
We use leading encryption services to protect your data. Your personal information is never shared with third parties without your consent. You are in charge of what information appears on your profile.
Can I block or report someone?
If you encounter inappropriate behavior, you can block users from their profile or report them using the LinkNow reporting system. Our team reviews all reports within 24 hours. You can manage blocked users in Settings > Blocked Users.
How do I control my visibility?
In Settings > Location, you can turn location tracking on/off. When off, your profile won't show in Discovery for others. You can also use Auto-Hide to automatically disable your location after a set period.
What information is visible to others?
Other users can see your name, bio, interests, and location (if enabled), along with any features you choose to show on your profile. Your exact location is never shared—only an approximate distance (e.g., '3 miles away'). Your phone number and email always remain private.
How do I delete my account?
Go to Settings > Personal Details > Delete Account. This permanently removes all your data from our servers. This action cannot be undone.
Are my messages private?
Yes. Messages are encrypted and only visible to you and the recipient. However, if an account is reported for violating our Community Guidelines or Terms of Service, our moderation team may access chat messages to investigate the report and take appropriate action.
How do I report inappropriate behavior?
On any profile or message, tap the three dots menu and select "Report". Choose the reason (harassment, spam, fake profile, etc.) and provide details. Our team reviews all reports within 24 hours and takes appropriate action.
What happens when I block someone?
Blocked users can't see your profile, send you messages, or view your activity. They won't be notified that you blocked them. You can manage blocked users in Settings > Blocked Users.
Can I hide my profile temporarily?
Yes! Toggle "Enable Location" off in Settings > Location. Your profile immediately becomes invisible to all users. Turn it back on whenever you want to be seen again.
How is my location data used?
Your location is only used to show you nearby users and help others discover you within their range. We never sell location data. You can turn off your location at anytime, and we don't store historical location data.
What are community guidelines?
Our community guidelines prohibit harassment, hate speech, explicit content, impersonation, and spam. View full guidelines here. Violations can result in temporary suspension or permanent ban.
How do AI Recommendations work?
Our AI-powered smart recommendations allow you to set age, distance, and interest preferences to suggest the best connections for you. This data is processed securely and used solely to improve your experience within LinkNow.
Need more help?
Still have questions about privacy & safety?
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